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BPO Company Hiring In Cebu: How To Get Hired?

Scouting for a BPO company hiring in Cebu that matches your needs? There is no perfect workplace, but there is a better way to search and apply.

 

Things to Consider When Applying For BPO Company Hiring In Cebu

 

Find a BPO Company That Grows You

 

Find a job that grows you professionally. Don’t settle for less. Experience will always be our best reference when it comes to our career.

 

Make Sure You Commit To It

 

Commitment is part of your profession. Hopping from one job to another is not only tiring, but also time-consuming. Commit to a company that matches your personality and passion and watch yourself grow professionally and even, financially!

 

Stay Healthy

 

Health is our investment for long term earnings, so we have to stay healthy physically, mentally and emotionally. Set up good habits that will benefit you in the long run. Habits like getting x amount of hours of sleep and eating more fruits and veggies are a good start.

 

Why Work With Tahche

 

Working with Tahche has its pros. We are looking for relevant, unique, smart and globally competitive talents such as you!

 

Here are reasons why you should work with us:

 

Adjustment Period

 

US-based BPO company hiring in Cebu works the graveyard shift. Nevertheless, we give employees time to adjust since not everyone is comfortable. This allows their body clock to adapt to the night shift.

 

Bonus and Referrals

 

Tahche gives bonuses to employees who perform better and hit company targets. We also offer referral fees to workers who refer successful hires. We also give commissions to workers who get clients for our outsourcing company. In addition, we offer salary appraisals for long-term employees!

 

Training and Workshops

 

In order for us to be globally competitive, we constantly train our workers using the best resources. This will help them grow personally and professionally.

 

Open Communication

 

We honor open communication between employees and the management and are open to suggestions. We value everyone’s ideas.

 

U.S. Paid Leaves

 

During US holidays, we have no work! We get double pay for working during Philippine holidays! Cool right?

 

In-Patient and Out-Patient Coverage with COVID-19 Coverage

 

We simply can’t work when we are sick. Tahche offers in-patient and out-patient coverage for employees and their dependent who are sick. We are also offering paid sick/emergency leaves, including COVID-19 related leaves. Our Human Resources team will assess these types of leaves.

 

Grow Your Career With Tahche

 

Want to kick start your career with us? End your search for BPO company hiring in Cebu and view our updated job list for available positions.

Top Executive Job Positions Across the World and Why

The pandemic has changed the way people live and work. Unquestionably, the career landscape shifted significantly. 

 

In LinkedIn’s Emerging Jobs Report 2019, AI specialists, robotic engineers, and cybersecurity experts were identified as the fastest-growing top executive job positions in the world. 

 

In 2020, LinkedIn data from April to October revealed a new list of the fastest-growing job categories in 14 countries, including the Philippines.

 

The report also stated emerging jobs with the highest year-over-year growth rates in hiring.

 

In-Demand Top Executive Job Positions

 

 

Healthcare Workers

 

It’s not surprising to see healthcare workers on top of the list. The pandemic created this great need for doctors, nurses, and paramedics. Medical professionals or front liners are one of the top three emerging jobs in nine countries and rank first in Australia, Brazil, Mexico, and the United Arab Emirates. 

 

Also, healthcare support staff, such as healthcare assistants, patient services coordinators, and home health aides were among the Top 10 fast-growing job categories in 12 countries and Southeast Asia.

 

With the COVID-19 situation, everyone needs healthcare workers in their systems. This pandemic shows the shortage of nurses not only in the United States but also on a global scale. 

 

Content Specialists

 

The increasing demand for digital content creators is observed even before the pandemic. But the surging demand becomes more evident during this time when digitizing your business is a trend. Also, with the health and safety protocols that should be followed, many people have to work from home. This setup favors the rise of content specialists worldwide. 

 

Digital content specialist or freelancer is the top emerging job category in India, Germany, and Southeast Asia. It’s also in the top ten in the other seven countries. 

 

High demand positions in digital marketing include bloggers, podcasters, YouTubers, graphic designers, content writers and copywriters who help businesses grow in the changing environment of the business world.

 

E-commerce Experts

 

With many people restricted at home and made online shopping a habit, the roles needed in e-commerce have exploded. To deal with the changes brought about by COVID-19, many businesses have also turned to e-commerce. 

 

In 2020, the global e-commerce growth rate reached 27.6%, and it is projected to hit 14.3% in 2021. In the US alone, e-commerce sales were expected to grow by 40.3% and reach $839.02 billion in sales in 2020. From January to October 2020, Amazon hired a total of 427,000 people. In July of the same year, the said e-commerce company started hiring 2,800 people a day.

 

This growth is the same in Southeast Asia and 11 of the 14 countries examined, where drivers, supply chain specialists, package handlers, warehouse team leads, and other related roles are one of the top 10 fastest-growing job categories. 

 

E-learning Tutors/Teachers

 

In this time of the pandemic, many students from preschool to graduate school moved to virtual classrooms or e-learning setups. This new normal in education generates a high demand for tutors and other educators to assist students and help them cope up. 

 

In Italy, Spain, and the Netherlands, classroom teachers, professors, tutors, principals, and academic administrators are the top emerging job category. They are also among the top ten jobs in 11 other countries and Southeast Asia. 

 

Business Development and Sales

 

The business environment has changed. That’s why business owners need new development and sales plan from people with great skills in sales management, strategic planning, and negotiation. 

 

In eight countries and in Southeast Asia, business development and sales roles were among the top 10 fastest-growing job categories.

 

Top Executive Positions In Tahche

 

Tahche is hiring top executive job positions namely:

 

Equipping Your HR for a Powerhouse Work Culture

CEO Biz reports that it would cost 200% of a highly skilled and trained employees’ salary to replace them. While Inc.com says that 43% of employees are looking to leave their current jobs because of an unsatisfactory work culture. 

The modern-day workforce needs a powerhouse work culture for both employee and business growth. With this, Human Resources (HR) needs to step up and consider values and strategies to boost employee retention and create a work culture that keeps the best interests of everyone in the business. 

Hiring The Right Fit

One of the few best practices that enhance the work culture of your company according to Tahche HR Head Roxanne Fuentes is hiring the right fit. 

“The best talents are not necessarily the smartest, the most talented or the most excellent communicators, but the ones who can support the vision and mission of the company and wholeheartedly believe in the values of the company,” said Fuentes.

Coaching Novice HR Professionals

“I consider coaching to be powerful enough for effectively managing a team of novice HR professionals who have the potential. HR coaching provides in-depth training and experience. I also believe in experiential learning and I always give my team members their own pace to learn, adjust, develop and grow. After all, ‘No amount of telling people what to do can compare to the results when people discover things for themselves’”, explained Fuentes.

Conflict Resolution

There’s always a tug-of-war between giving warnings or suspensions and showing empathy towards employees who are in conflict with company rules. The best approach for conflict resolution hearing both sides of the story and working to understand the position of conflicting parties.

“I’ve handled various conflicts and issues within the organization and each employee-related case is unique. If I were to cite a few significant ones, those were superior-subordinate conflicts and usually personal problems or personality issues which led to conflicts that we have to deal with fairly,” said Fuentes.

Teamwork For Positive Results

“I am very much result-oriented. I do not count the hours put in to get things done, but I look at the output and not just the result of the task but the correct, well thought-out result of every task completed.”

Tahche uses a project management tool to keep track of team deliverables for smooth communication and coordination. 

Constant Learning

More than just gaining insight, the HR industry is an evolving discipline that needs an up-to-date skill set, relevant connections and the influence of strong mentors. 

“Knowledge alone won’t make a great HR professional; HR requires optimal performance with the right set of skills. Empathic skills matched with firmness is considered a crucial people skill that every great HR professional should have,” said Fuentes.

Fuentes has been involved in several HR groups such as the Facilitators Circle, a SEC-registered professional organization in the Philippines which aims to enhance individual skills and of others in the field of facilitating. Aside from this, she is an active member of the Personnel Management Association of the Philippines (PMAP) and became a committee in Membership and Fellowship of PMAP in her early career and has facilitated a number of Leadership and Teambuilding activities for various companies.

She also has a badge as a Certified HR Professional from the International Federation of Professional Managers. Most recently, she was welcomed as the newest member of the Institute of Certified Management Consultant graduates where she gained a deeper insight into the field of consultancy. 

Do you need help strengthening your work culture? Email to info@tahche.ph for expert HR advice for your company today.

References:

“How To Attract and Retain Top Talent In Today’s Modern Workforce.” CEOWORLD Magazine, CEO Insider, 22 Oct. 2019, ceoworld.biz/2018/05/15/how-to-attract-and-retain-top-talent-in-todays-modern-workforce.

Chawla, Aarushi. “How Culture Can Become a Recruiting Powerhouse for Your Company.” All Things Talent, All Things Talent, 3 Dec. 2019, allthingstalent.org/2019/11/07/how-culture-can-become-a-recruiting-powerhouse-for-your-company.

How To Convince Clients To Outsource In The Philippines

More and more businesses are strategizing economically to save their business from the current financial crisis and this means outsourcing with the lowest and sustainable investments possible. As a primary outsourcing hub, the Philippines offers these kinds of investments and more.

Get To Know PH’s Business Climate

Overseas I.T. workers with high-value work skills and experience have returned to the Philippines because of the pandemic and are currently seeking positions in the BPO industry to support their financial needs, this is an opportunity for businesses. It would be a good idea to invest in these rich pools of talents. The Philippines under the build, build program of its government have also opened nine top I.T. centers across the country, easing the need for business startups and existing companies to expand at minimal costs.

Determine and Engage Client Needs

            Get to know what their business is to know what it is that their business needs.  If you find that they lack something in a specific area don’t be afraid to point it out. Tell them what you can do and what will happen if they decide to engage your services. Clients will hire you when they know that you understand them.

Enumerate the Benefits

             After getting to know your clients, go to the specifics and inform them of what you have to offer for their needs.

            Generally, a lot of companies outsource towards the Philippines because of the competitive workforce. In terms of language, the Philippines ranks fourth in the world with the most English proficient workforce because 92% of the population can write and speak English proficiently. So, there definitely is no problem in terms of language barriers.      

          Provide your clients as well with a quick computation on the total costs it will entail to engage your services, show them how much they can save when it comes to outsourcing compared to actually hiring in-house employees especially during this time. Studies have shown that outsourcing to a country like the Philippines will be 50% to 80% cheaper than actually hiring their own employees.

 Show them what you got

            Last but not the least, make the client trust you; show them what you will be bringing to the table. Draft a skeletal output that will help with what the client needs for his business, this will serve as a quick preview of what you can do.

The Government of the Philippines is protective of the outsourcing industry and assures investors that they are well protected. In fact, the Philippines has the Data Privacy Act of 2012, which is a law that the BPO industry strictly abides by. Under this law, personal and sensitive information must be kept confidential in fear of prosecution.  

             If you’re looking towards outsourcing in the Philippines, Tahche Outsourcing Services Inc. is a veteran in the outsourcing industry. With Tahche you can find everything there is to know about outsourcing in the Philippines. Call Tahche now at +1347-467-1066 or email to info@tahche.ph to get a free quote.

Reasons Why You Need Outsourcing Services Now

Panic is the enemy of every budding and booming business, but the most resilient of business leaders know there is a light at the end of the tunnel. While the medical, sanitation, food and other industries are hard at work in providing the public with basic needs, the business processing outsourcing industry also continues to provide excellent quality in customer service towards local and international businesses that power up the economy and provide job opportunities to many.

 

Business Processing Outsourcing Is Your Bridge To Customers

 

At this time, the fastest way to reach your customers wherever they are in the world is to have a 24/7 customer service team ready to assist your customers’ needs. Aside from this, quality assurance is needed for your customers to feel secure in their transactions, so it’s crucial for you to work with business processing outsourcing experts who know your product inside out and can deliver results with the help of strong partner suppliers in your industry. Tahche has a strong background when it comes to business processing outsourcing. Their team from the Philippines will give you firsthand processes in conducting sales and marketing funnels to your business, so you are guaranteed of customer satisfaction.

 

Business Processing Outsourcing Minimizes Operational Stresses and Labor Costs

 

While businesses in the US, Canada and other countries temporarily cease its operations because of high cases of COVID-19, business processing outsourcing in the Philippines continues to work on full scale with the BPO industry exempted from the list of local businesses that have been temporarily shutdown for public safety measures.  COVID-19 safety measures are also in place for employees, leaving you with less stress on operational matters. 

 

Business Processing Outsourcing in the Philippines Projected To Double After COVID-19

 

With more IT and Communication infrastructures at work in the Philippines’ major cities, business processing outsourcing in the Philippines is expected to double after COVID-19. The BPO industry has also been in the country for more than 3 decades, making it a long-term investment for most businesses. 

 

If you are ready to outsource your business, you can trust Tahche’s reliable business processing outsourcing services that will add value to your company. 

 

From recruitment, hiring, procurement, legal and other needed  services, Tahche has your back with their world-class standards and team of experts. Call Tahche now at +1347-467-1066 or email to info@tahche.ph to get a free quote.