Feature – Tahche

Your Rockstar Hiring Experts Are Here!

Do you have specific rockstar hiring qualifications? Our rockstar hiring team might just be what you need! Particularly, we scout for experienced Business Processing Outsourcing rockstars in Cebu.

Why Cebu Is Your Next Rockstar Hiring Hub

Cebu is the second largest capital of the Philippines booming with crucial talents in I.T., Engineering, Marketing and Sales. Besides these, labor and operating costs are twice as affordable as the standard rate.

Returning Overseas Professionals

At this time, overseas professionals who are highly experienced on a global scale are returning to Cebu. These professionals are bouncing back from massive layoffs and looking for better career opportunities. Our rockstar hiring team has got their eyes on them!

Million Filipinos Looking For Work

Previously, around 55,000 Filipinos returned to the country after losing their jobs. Some of them include hospitality workers with a solid background in customer service. Moreover, the Philippine Statistics Authority recorded 2.2 million Overseas Filipino Workers (OFWs) aged 30-34 years old. 18 percent are working in service and sales. 8.5 percent working as professionals while 8.7 percent are working as associate professionals and technicians.

Talents With Higher Education Levels

Besides being a rockstar hiring hub, Cebu is home to smart and savvy individuals who are hungry for learning. A huge population are healthcare workers which the world needs most! Also, hardcore IT and marketing specialists are ready to back you up with business promotions.

Attractive Multi-Million Dollar Investments

Right now, Cebu is constructing multi-million dollar infrastructure projects including office, residential and lifestyle spaces that meet international taste.

Foreign Partnerships

Projects like the Cebu-Cordova Link Expressway (CCLEX) are in partnership with Acciona Construction from Spain. CCLEX connects Cordova and Metro Cebu and is the third iconic bridge in the province.

In addition, Ming-mori Business Park in Minglanilla started building iconic office spaces for businesses including BPO companies. Also, the 25-billion dollar luxury resort Isla de Victoria Cebu is breaking ground in South Road Properties.

Cost-Efficient Labor Sparked by Accelerated Outsourcing Growth

One thing that places Cebu in the spotlight is its globally competitive talents. Firms can get rockstar hiring experts to look for the same or even better talents and build an offshore office in Cebu. Furthermore, Cebu outsourcing firms are also rich in Knowledge Process Outsourcing (KPO) services including IT, engineering, medical transcription animation etc.

Apart from these, Cebu also ranked 11th of the best outsourcing destinations according to the 2018 Tholons Top 100 Global Outsourcing Destination.

Outsource Efficiently With Tahche

As American public servant Alphonso Jackson would say: “The other part of outsourcing is this: it simply says where the work can be done outside better than it can be done inside, we should do it.” Outsource with our rockstar hiring experts today.

Equipping Your HR for a Powerhouse Work Culture

CEO Biz reports that it would cost 200% of a highly skilled and trained employees’ salary to replace them. While Inc.com says that 43% of employees are looking to leave their current jobs because of an unsatisfactory work culture.

The modern-day workforce needs a powerhouse work culture for both employee and business growth. With this, Human Resources (HR) needs to step up and consider values and strategies to boost employee retention and create a work culture that keeps the best interests of everyone in the business.

Hiring The Right Fit

One of the few best practices that enhance the work culture of your company according to Tahche HR Head Roxanne Fuentes is hiring the right fit.

“The best talents are not necessarily the smartest, the most talented or the most excellent communicators, but the ones who can support the vision and mission of the company and wholeheartedly believe in the values of the company,” said Fuentes.

Coaching Novice HR Professionals

“I consider coaching to be powerful enough for effectively managing a team of novice HR professionals who have the potential. HR coaching provides in-depth training and experience. I also believe in experiential learning and I always give my team members their own pace to learn, adjust, develop and grow. After all, ‘No amount of telling people what to do can compare to the results when people discover things for themselves’”, explained Fuentes.

Conflict Resolution

There’s always a tug-of-war between giving warnings or suspensions and showing empathy towards employees who are in conflict with company rules. The best approach for conflict resolution hearing both sides of the story and working to understand the position of conflicting parties.

“I’ve handled various conflicts and issues within the organization and each employee-related case is unique. If I were to cite a few significant ones, those were superior-subordinate conflicts and usually personal problems or personality issues which led to conflicts that we have to deal with fairly,” said Fuentes.

Teamwork For Positive Results

“I am very much result-oriented. I do not count the hours put in to get things done, but I look at the output and not just the result of the task but the correct, well thought-out result of every task completed.”

Tahche uses a project management tool to keep track of team deliverables for smooth communication and coordination.

Constant Learning

More than just gaining insight, the HR industry is an evolving discipline that needs an up-to-date skill set, relevant connections and the influence of strong mentors.

“Knowledge alone won’t make a great HR professional; HR requires optimal performance with the right set of skills. Empathic skills matched with firmness is considered a crucial people skill that every great HR professional should have,” said Fuentes.

Fuentes has been involved in several HR groups such as the Facilitators Circle, a SEC-registered professional organization in the Philippines which aims to enhance individual skills and of others in the field of facilitating. Aside from this, she is an active member of the Personnel Management Association of the Philippines (PMAP) and became a committee in Membership and Fellowship of PMAP in her early career and has facilitated a number of Leadership and Teambuilding activities for various companies.

She also has a badge as a Certified HR Professional from the International Federation of Professional Managers. Most recently, she was welcomed as the newest member of the Institute of Certified Management Consultant graduates where she gained a deeper insight into the field of consultancy.

Do you need help strengthening your work culture? Email to info@tahche.ph for expert HR advice for your company today.

References:

“How To Attract and Retain Top Talent In Today’s Modern Workforce.” CEOWORLD Magazine, CEO Insider, 22 Oct. 2019, ceoworld.biz/2018/05/15/how-to-attract-and-retain-top-talent-in-todays-modern-workforce.

Chawla, Aarushi. “How Culture Can Become a Recruiting Powerhouse for Your Company.” All Things Talent, All Things Talent, 3 Dec. 2019, allthingstalent.org/2019/11/07/how-culture-can-become-a-recruiting-powerhouse-for-your-company.

Financial Planning For Growth and Security

Financial statements reveal how well a company is performing, and behind those results is a finance and accounting team who does more than just accounting and reporting; they set a goal for financial growth and security. Without an efficient finance and accounting outsourcing team, companies cannot move forward, and investment opportunities would stagger. As Tahche’s financial controller, Cherry Obsequies, continues to leverage Tahche and its clients by managing a finance and accounting team of top caliber talents delivering accurate figures which are detrimental to the company and its clients’ progress.

Responsible for developing and implementing financial systems, strategies, processes and controls, Obsequies has long-term goals set in place which includes recruiting and nurturing the finance and accounting team, boosting her networking abilities, enhancing her financial expertise in different areas and creating a lasting positive impact for the company and its clients.

Timely, Accurate and Detailed Financial Advice

“We provide Tahche with valuable information through detailed analysis and timely reports that serve as solid financial advice.We have the ability to relay difficult and dense information to the management in a precise and easy-to-understand way,” said Obsequies.

“Our finance and accounting team members are: A Certified Public Accountant (CPA), one working with completion of her master’s degree, and lastly our youngest expert is a graduate of Financial Management and handling our Treasury transactions. Lean as ever, we come up with accurate management reports, invoices, budgets and other related finance and accounting reports that would support Tahche’s goals for business growth,” added Obsequies.

Financial Values For Lasting Impact

In order to succeed in our goals, we must first have the right discipline, and what better way to do that than to start with the right attitude?

Well-acclaimed motivational speaker and business consultant of Fortune 500 companies Zig Ziglar says “Your attitude, not your aptitude, will determine your altitude.” Attitude itself forms the habits needed to grow financially and as part of her habits, Obsequies practices financial values such as:

Honesty

“Apart from transparency, honesty is about showing authenticity wherever you go. Honesty allows us to see things more clearly. When we are honest, we live with fulfillment and freedom.”

Patience

“Patience acts like a balance scale that eases pressures and conflicts within the work environment and gains the trust and respect among co-workers because it allows time for mistakes to be corrected or actions to be improved.”

Attentive

Attentiveness is such a crucial trait in the financial aspect of the company. “Attentiveness is being able to maintain accuracy when dealing with numbers. Since I oversee how and where a company spends its money, as well as how and where it accumulates profit, I need to divide my attention to many financial functions of the business. When analyzing contracts, it requires of me an in-depth understanding of domestic and international laws and regulations.”

Budget Discipline

“Simply put, budget as a mastered skill of tracking spending.”

Receptiveness

“It is the readiness to accept new suggestions, ideas, influences or opinions.”

Financially Planning As the Key to Overcoming Obstacles

Of course, practicing financial values doesn’t stop at work. Being a mom of two needs financial preparedness and that means setting aside your short-term needs for long term goals or simply put it as delayed gratification.

When faced with a family crisis, preparation through financial planning was her key to overcome the challenge.

“I thought the loss of my husband will affect our financial family stability and may ask me to sell all real properties on hand to enable me to continue the schooling of my two children, but I ended selling out two residential properties only. One mine and the other that of my husband. Thank God it only stopped there. If my husband and I were not able to gain an understanding of our financial situation, making the most of our assets in our day-to-day life and planning for our future including losing either of us, my life would have been in great misery.”

“Financial planning includes considering income and investments as family security, giving an eye on how much to spend and to save, establishing a good relationship to a financial expert and living along the standard of living that fits you. An excel file can help you work on your budget as well,” she added.

Is your company set up for success financially? Talk to Tahche’s finance and accounting team about outsourcing your financial plans today.

Withstanding Long Term Challenges With The Right Opportunities

COVID may have given us uncertainties, yet it is something we don’t need to fear about. As businesses continue to rise above this tough season, there is a lingering confidence in us that the best has yet to come when we learn to see through the lens of positivity even in the middle of a crisis.

Bold and competent in her craft, Tahche General Manager Amylene Sy identifies opportune areas that spark the right opportunities that make their work better every single day.

“As long as you are willing and pursuant to grow, the right opportunities will chase you,” said Sy.

“Withstanding long term challenges requires change and you get that change with the right guidance just like how my parents would guide me whenever I see areas I need to improve on”, she added.

Relentless Optimism

Relentless optimism for the things that drive you is what shifts your focus from the challenge to the goal.

“As general manager, my motivation is to accept challenges, thrive in difficult situations, participate in life’s priceless moments that might not be the norm for some, and create lasting results without the traction,” said Sy.

Passion for People

Passion is fuel for the goal. Passion drives results and a passionate team does not care how long it takes, but cares enough how they want the outcome to be. Passion is not just motivating yourself, but motivating your people as well. When your team is motivated, it’s easier and more productive to work on the tasks at hand because the work environment is cheerful and everybody is willing to cooperate.

“I motivate my employees by keeping a mindset of ‘what’s in it for them’ instead of ‘what’s in it for me’ especially in tough times like these. When the worldwide pandemic hit and employee ratios had to be downsized because of negative bottom lines, we made sure that direct action was taken by the executive team to address employee anxiety during uncertain times and that health and safety concerns were attended to. If we had to let go of an employee, we made sure that assistance was provided to help the employee in the transition.”

“We also ensured that there was ‘business continuity’ amidst the restrictions through work-from-home arrangements with the proper work devices and connection,” added Sy.

Trust For The Long Run

Trust is fragile yet when it is kept for the long run, it becomes a foundation for success.

“As part of the trust given to me by Tahche I always look at the potential and experience of a person and give my trust to the person I delegated the assignment to for the task to be successful,” explained Sy.

“Trust in every member of the team that you work with is the most important. Our employees are assets that cushion the pressure across the organization. ‘No man is an island’ as they say, so you can’t do all things alone in this world.”

Always Innovating

In a world of instant change, the observe and watch strategy is often overlooked by executives because of the vast amount of work that needs to be done, however, sitting down and determining the problem and doing the research is the best approach to innovating your brand.

“At Tahche, we do our best to find the best resources to constantly innovate our strategies to match the current temperature of the business that our clients are in,” stated Sy.

“I keep in touch with friends and colleagues in my past roles as they too have moved up the corporate ladder or have established the most profitable businesses. They are a good resource to learn what is most up-to-date in their respective industries. A good cup of coffee over a good conversation is more productive than attending a lecture in a classroom, but with the limitations right now of face-to-face conversations, I utilize various online platforms offered for free to avail of what is most essential to the current role that I do to keep my skills updated,” she added.

“As a member of IT-IBPAP and an active participant of ASIA CEO, I have filled my calendar with activities and events of these renowned organizations to continually keep adept with what is happening in the industry and other business sectors.”

Every business can use different resources to their advantage, but the best businesses use the right opportunities to impact not just themselves, but the rest of the world as well. Create the right opportunities that withstands challenges.

Contact Tahche at +1 347-467-1066 for your outsourcing needs today.