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Why Cebu for Outsourcing Firms

Why Outsourcing Firms In Cebu Could Be Your Best Strategy Yet

Desperate times don’t need desperate measures. Globally, job layoffs and other cost-cutting measures are the common response. However, the best remedy for a troubled economy is lending a helping hand to those who truly need it.  Searching for outsourcing firms, particularly in Cebu, is just one of these strategies to help and grow potential talents that could bring your business forward even in trying times. 

More Office Vacancies, Lesser Rental

Colliers International Philippines projected an 18% rise in office vacancies this year which could mean more office spaces at lower rental costs for Business Outsourcing Processing (BPO) companies looking to open and expand in Cebu. 

Senior Research Manager Joey Roi Bondoc reported that office vacancies left by Chinese Philippine Offshore Gaming Operators (POGO) could easily be occupied by BPO companies who are planning to open or expand in Cebu.

Preferred Hub For Business Continuity

Cebu has also been named as one of the top office locations for business continuity plans because of the abundance of Philippine Economic Zone Authority (PEZA) approved office spaces. Metro Cebu alone has 1.2 million square feet of office developments due in 2021 and 2022 that are PEZA-proclaimed. 

Other PEZA-proclaimed offices include:

15th Spot For Tholon’s Services Globalization Index in 2020

Tholons is the leading full-service Strategic Advisory firm for Global Outsourcing and Investments and ranks Top 50 Nations and 100 Super Cities according to their performance in outsourcing services and digital innovation in the global workspace. Philippines ranked top 6 while Cebu ranked 15th in Tholon’s Services Globalization Index in 2020.

Safer and Healthier Office Buildings

Aside from PEZA accredited offices, Cebu’s office buildings are equipped with regular temperature checks, hourly sanitation procedures and strict health protocols for a safer work environment. Offices and commercial spaces are also allowed to operate with 30% capacity. More green spaces are also being developed within the office and surrounding areas to enhance talents’ productivity levels at work.

Interested in operating and expanding your business in Cebu City? Get accelerated and secure office solutions for your business continuity plans. Connect with Tahche for a free quote and detailed proposal today.

Contact: [person] [phone number] [email address]

Sources:

https://www.philstar.com/the-freeman/cebu-business/2019/05/21/1919644/january-may-period-bpo-employment-growth-19

https://www.philstar.com/the-freeman/cebu-business/2021/01/11/2069664/office-rental-rates-plunge-vacancies-rise-further

https://www.philstar.com/the-freeman/cebu-business/2021/02/04/2075292/cebu-remains-bpo-magnet

https://manilarecruitment.com/manila-recruitment-articles-advice/state-it-bpo-industry-cebu-must-know-facts/

http://tholons.com/tsgindex/

The Best Technology Practices

When technology is properly utilized, it can work wonders for your business. As businesses particularly in IT outsourcing firms adapt to the new normal, the use of technology needs to be studied and implemented carefully to promote safety, security and productivity for its employees. 

Implementing Work At Home (WAHA) and Work From Home (WFM)

While IBPAP reports an increase of 85% as opposed to 50% in productivity levels for WFM employees in the Philippines, the remaining 15% of unproductive work still needs to be addressed. WFM and WAHA protocols also need to be carefully assessed in order to protect employees and the sensitive information they carry. 

To ensure that these protocols bring success to IT outsourcing firms Business Continuity Plans (BCD), these business growth elements must be improved:

  1. Service Delivery Models
  2. Office Cloud For Digital Access
  3. Labor Management
  4. Technology Compliance
  1. Secure Service Delivery Models

Most IT outsourcing firms have agreed to the Bring Your Own Device (BYOD) policy since the Employee Provided Device (EPD) policy is limited to a few units provided by the Original Equipment Manufacturer (OEM) vendors. Although, a few risks come with the BYOD policy and these include:

The best practices to avoiding these tech risks are:

  1. Setup mobile management device solutions for multiple access and control over devices.
  2. Create encrypted corporate containers to secure company data from personal devices.
  3. Configure virtual private network to access data safely
  4. Create remote security commands that raise an alarm, lockdown or erase corporate info in the event that devices are stolen or lost. 

2.   Utilize Office Cloud For Digital Access

Storing data in a  secure office cloud keeps confidential data within the corporate network and allows employees to sync documents seamlessly in the network. 

3.    Labor Management

Whether employees work from home or onsite, it is important to secure the health of employees not just upon reporting to the office but starting from their homes. Technology can be used to safely monitor and regulate employee activities in and out of the office. 

Safety Measures such as:

          4.      Lobby for Better Technology Compliance

While IBPAP reports General Data Protection Regulations (GDPR), Payment Card Industry (PCI) and Health Insurance Portability and Accountability Act (HIPAA) policies are in the pipeline for IT outsourcing firms, supporting the progress of these regulations can strengthen cybersecurity in the country and bolster more opportunities for business growth.

Interested in building a secure and proficient IT outsourcing firm in the Philippines? Call Tahche at +1 347-467-1066 or send us a message.

How To Convince Clients To Outsource In The Philippines

More and more businesses are strategizing economically to save their business from the current financial crisis and this means outsourcing with the lowest and sustainable investments possible. As a primary outsourcing hub, the Philippines offers these kinds of investments and more.

Get To Know PH’s Business Climate

Overseas I.T. workers with high-value work skills and experience have returned to the Philippines because of the pandemic and are currently seeking positions in the BPO industry to support their financial needs, this is an opportunity for businesses. It would be a good idea to invest in these rich pools of talents. The Philippines under the build, build program of its government have also opened nine top I.T. centers across the country, easing the need for business startups and existing companies to expand at minimal costs.

Determine and Engage Client Needs

            Get to know what their business is to know what it is that their business needs.  If you find that they lack something in a specific area don’t be afraid to point it out. Tell them what you can do and what will happen if they decide to engage your services. Clients will hire you when they know that you understand them.

Enumerate the Benefits

             After getting to know your clients, go to the specifics and inform them of what you have to offer for their needs.

            Generally, a lot of companies outsource towards the Philippines because of the competitive workforce. In terms of language, the Philippines ranks fourth in the world with the most English proficient workforce because 92% of the population can write and speak English proficiently. So, there definitely is no problem in terms of language barriers.      

          Provide your clients as well with a quick computation on the total costs it will entail to engage your services, show them how much they can save when it comes to outsourcing compared to actually hiring in-house employees especially during this time. Studies have shown that outsourcing to a country like the Philippines will be 50% to 80% cheaper than actually hiring their own employees.

 Show them what you got

            Last but not the least, make the client trust you; show them what you will be bringing to the table. Draft a skeletal output that will help with what the client needs for his business, this will serve as a quick preview of what you can do.

The Government of the Philippines is protective of the outsourcing industry and assures investors that they are well protected. In fact, the Philippines has the Data Privacy Act of 2012, which is a law that the BPO industry strictly abides by. Under this law, personal and sensitive information must be kept confidential in fear of prosecution.  

             If you’re looking towards outsourcing in the Philippines, Tahche Outsourcing Services Inc. is a veteran in the outsourcing industry. With Tahche you can find everything there is to know about outsourcing in the Philippines. Call Tahche now at +1347-467-1066 or email to info@tahche.ph to get a free quote.

The Top Outsourcing Talents You Need For Your Business

About 1.2 million of the Philippine working population belong to the business processing  outsourcing industry with 60% of the business processing outsourcing services consumed by the U.S. and the other percentage used by Australia and the United Kingdom.

Some of the most in-demand business processing outsourcing services in the Philippines include administration, information technology, software development, engineering, accounting, customer service, marketing and design. 

Outsourcing rates in the Philippines are based on flat rates plus Philippine government mandated benefits such as 13th month pay or one-twelfth (1/12) of the basic salary of an employee within a calendar year, Social Security System, Philippine Health Insurance Corporation and Pag-IBIG Home Development Fund. Filipino workers are also entitled to public and regular holidays pay. 

Information Technology

Flat rates would depend on the level of experience the outsourced worker has. The highest paid workers belong to the information technology field holding positions like I.T. Support, Helpdesk Support, Systems Admin, Network Admin, I.T. Data Analyst and QA Tester. Entry level I.T. workers receive around ₱18,000-₱35,000 while mid-level I.T. workers ₱24,000-₱50,000 and senior level receive ₱31,000-₱100,000.

Development and Accounting

The second highest earners are in the development and accounting fields. Full stack developers and developers for WordPress, .Net, Magneto, C#, Netsuite, Salesforce, UI/UX, Front-end and other software developers earn around ₱20,000-₱35,000 (entry level), ₱31,000-₱60,000 (mid-level) and ₱41,000-₱110,000. Accounting outsourcing rates in the Philippines also range from ₱18,000-₱40,000 (entry level), ₱23,000-₱60,000 (mid-level) and ₱31,000-₱100,000 (senior level).

Marketing

Third in rank are the marketers earning up to ₱60,000 for PPC Specialists and Digital Marketers in the senior level. Other marketer positions include SEO Specialist, Content Writer and Marketing Assistant. Entry level marketers earn from ₱18,000-₱27,000 while mid-level marketers earn ₱24,000-₱40,000.

Engineers

Fourth are the engineers with salaries of up to ₱55,000 for project managers in the senior level, ₱18,000-₱25,000 for entry level and ₱23,000-₱40,000 for mid-level. Other positions in engineering include Civil Engineer/Estimator, AutoCAD Designer, Plumbing, Electrical and Mechanical Engineers and Revit Drafter.

Administration

Next is Administration with salaries of up to ₱60,000 for HR Specialist in the senior level. Other positions involved in administration include Admin Support, Executive Assistant, Data Entry Specialist, Lead Generation Specialist and Property Management Admin. Entry level admin positions receive ₱18,000-₱25,000 monthly while mid-level positions range from ₱23,000-₱37,000 depending on skills.

Design

Second to the last would be Design with salaries of up to ₱50,000 for senior level Web Designers. Other positions also include Graphic Designer, Modeler and Video Editor. Entry level design workers receive ₱18,000-₱30,000 while mid-level design workers receive ₱21,000-₱38,000.

Sales

Lastly, Sales or customer service receive up to ₱35,000 for senior level. Positions in sales also include Customer Service Representative, Sales Support Coordinator, Telemarketer and Claims Administrator. Their salaries range from ₱16,000-₱20,000 for entry level and ₱21,000-₱27,000 for mid-level.

Best Part About Outsourcing In The Philippines

A month’s wages in the Philippines is actually a week’s wages in AUD or USD. ₱100,000 is equal to $635 AUD and $460 USD which means bigger savings for your company. 

Aside from this, work experience is going up. More multi-skilled individuals are competing in the BPO industry giving your outsourced office more edge and faster productivity. However, to get quality talent, you need a topnotch HR outsourcing firm that will cater not only to your talent needs but to other outsourcing office requirements as well. 

Know more about how you can set up your outsourced office in the Philippines by calling +1 347-467-1066 or emailing to info@tahche.ph.